Course Formats & Required Technology

These online web-conference courses meet at a scheduled time, and you are required to be present online, live, at that time. Meeting schedules are listed in course descriptions. Please see the Web Conference Technology Guidelines below for more information.

These online web-conference courses meet at a scheduled time, and you participate in class live at that time or watch recorded sessions on demand, while keeping up with posted deadlines for assignments and exams. The recorded sessions are posted to the course website within a few hours of the end of the class and no later than the following business day.

Please see the Web Conference Technology Guidelines and Course Video Technology Guidelines below for more information.

These courses meet only online. No specific meeting schedule is listed but you are required to keep up with posted deadlines for assignments and exams. See course syllabi and websites for specific course information and expectations. 

Please see the Course Video Technology Guidelines below for more information. 

On-campus courses meet on the Harvard campus at the day, time, and location listed in the course description. You are required to attend live, in person, and on campus on that schedule. 

Students in on-campus or online courses have three options for attendance: you can attend in person; attend live online in real time; or watch the recordings of class and participate on demand, keeping up with posted deadlines for assignments and exams. Class recordings will be posted within 24 hours of the class meeting. 

Live online participation comes in two forms. In some courses, the class is live-streamed and you can communicate via text-based chat. In others, you attend through web conference, which is broadcast on large monitors in the classroom so you can interact with the class just as you would in person. Check the course description for specific information about live participation for each course. 

In a few courses, you are required to attend live at the time the course meets. This is explicitly noted in the course description and syllabus. 

Please see the Course Video Technology Guidelines and Web Conference Technology Guidelines below for more information. 

In online courses with a required on-campus weekend, you participate online live in the regularly scheduled web-conference meetings, and attend an intensive weekend class on campus. The dates of the intensive weekend meeting are outlined in the course description. 

Please see the Web Conference Technology Guidelines below for more information about the web-conference meetings. 

All Active Learning Weekends (ALW) meet on campus over an intensive weekend and allow you to explore a topic in depth through a combination of simulations, discussions, interviews, group work, presentations, and hands-on activities. 

During the summer term, ALWs are noncredit weekends that do not require pre- or post-work but extend the learning of the corequisite online 4-credit course. These ALWs require concurrent, same-semester enrollment in the corequisite course (e.g., MGMT S-4310 Creativity and Innovation, corequisite, and MGMT 4310W Creativity and Innovation: Active Learning Weekend). Please see course description for specific information. 

Prospective and admitted degree candidates: Noncredit ALWs offer you 4-credits of on-campus credits for the corequisite course. 

Course videos are available to registered students on the Course Videos page of their course website. Videos are posted within 24 hours after the end of a live class meeting. The video player provides many helpful options to students including: transcripts and captions, multiple playback speeds, and configurable viewing windows for the classroom and the presentation materials. Details on the features of the player and how to use them are available on the Media Player Help Page.

1. Verify Minimum Computer Specifications

Windows

• 2GHz or faster processor, 8GB or more of RAM
• Please maintain an up to date operating system and web browser.

Macintosh

• 2GHz or faster processor, 8GB or more of RAM
• Please maintain an up to date operating system and web browser.

We do not support

• Taking courses or viewing videos on mobile devices
• Linux/Chromebook
• Beta versions of any software
• Operating systems discontinued by manufacturers

2. Check Connection Speed

You need a minimum Internet speed of 5 Mbps. The recommended speed is 20 Mbps. Check your Internet speed at http://www.speedof.me

3. 2-Step Authentication

Harvard’s two-step authentication will require periodic use of either a smartphone, app, or phone-based verification.

4. Watch Lecture Videos

Once you have registered and classes begin, be sure to:

• Visit your course website (linked in the course description). You may want to bookmark the website for future reference.
• Choose “Class Meetings” from the menu on the course website.
• Select the video you would like to watch.
• Log in to watch the video using your HarvardKey (note: videos cannot be downloaded).

Videos are available within 24 hours after the course meets on campus and remain online for the duration of the semester.

After completing the steps above, if you still have problems either in configuring your computer or when you try to attend class call:

Online support help desk (technical questions and computer/software troubleshooting)

• Call (617) 998-8571 Monday-Thursday 8:30 am – 10:00 pm; Friday-Sunday 10:00 am -8:00 pm Eastern Time
• Or e-mail academictechnology@dce.harvard.edu

Enrollment Services (registration, access, and general questions)

• Call (617) 495-4024 Monday through Fridays from 9 am to 5 pm, Eastern Time
• Or e-mail inquiry@summer.harvard.edu

Online technology status page
http://status.dce.harvard.edu

Click “Report a Problem” link from within course video to send an incident report to Online Support. Response within 10 minutes to 24 hours.

Courses that use web conferencing for class meetings and section meetings use Zoom.

If this is your first course using Zoom you must complete a training before the first class session. Please go to the web conference information page to find upcoming live training dates and times. Alternatively, watch our training video.

The meeting link for your class or section meeting is available on the course website. If this is your first time using Zoom, the program will automatically download when you join your first meeting.

1. Computer minimum specifications:

Windows

• 2GHz or faster processor, 8GB RAM
• Please install the most recent operating system and web browser.

Macintosh

• 2GHz or faster processor, 8GB RAM
•  Please install the most recent operating system and web browser.

We do not support

• Taking courses or viewing videos on mobile devices
• Linux/Chromebook
• Beta versions of any software

2. Internet Speeds

Download/upload: minimum 4 Mbps, wired connection recommended. (Course staff minimum is 5 Mbps.)

Can check at https://speedof.me/

3. Video

Students are required to use a webcam during class.

4. Audio

Be prepared to use a microphone during class. Do not use the microphone that is built into your computer. We recommend a Logitech H390 headset, but any headset should be adequate. Avoid wireless headphones if possible.

5. Student Conduct

Students are expected to join from a suitable, quiet location with a computer that permits full participation in the class activities. Please review the full Participation and Attendance requirements. If you do not adhere to all participation requirements you may be removed from your class meeting.

Online Support (Technical Questions and Computer/Software Troubleshooting)

• Call (617) 998-8571 Monday-Thursday 8:30 am – 10:00 pm; Friday-Sunday 10:00 am -8:00 pm Eastern Time
• Or e-mail academicTechnology@dce.harvard.edu

Enrollment Services (Registration, Access, and General Questions)

• Call (617) 495-4024 Mondays–Fridays, 9 am–5 pm, Eastern Time
• Or e-mail inquiry@extension.harvard.edu

Online Technology Status Page

http://status.dce.harvard.edu